Returns Exchanges Refunds

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 We have 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To  be eligible for a return, your item must be in the same condition that  you received it, unworn or unused, with tags, and in its original  packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at marketmojowi@gmail.com. Please note that returns will need to be sent to the following address: 741 S. Irwin Green Bay, WI.

If  your return is accepted, we’ll send you a return shipping label, as  well as instructions on how and where to send your package. Items sent  back to us without first requesting a return will not be accepted.

You can always contact us for any return question at marketmojowi@gmail.com.

Damages and issues
Please inspect your order  upon reception and contact us immediately if the item is defective,  damaged or if you receive the wrong item, so that we can evaluate the  issue and make it right.

Exceptions / non-returnable items
Certain types  of items cannot be returned, like perishable goods (such as food,  flowers, or plants), custom products (such as special orders or  personalized items), and personal care goods (such as beauty products).  We also do not accept returns for hazardous materials, flammable  liquids, or gases. Please get in touch if you have questions or concerns  about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what  you want is to return the item you have, and once the return is  accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding  the above, if the merchandise is being shipped into the European Union,  you have the right to cancel or return your order within 14 days, for  any reason and without a justification. As above, your item must be in  the same condition that you received it, unworn or unused, with tags,  and in its original packaging. You’ll also need the receipt or proof of  purchase.

Refunds
We will notify you once we’ve received  and inspected your return, and let you know if the refund was approved  or not. If approved, you’ll be automatically refunded on your original  payment method within 10 business days. Please remember it can take some  time for your bank or credit card company to process and post the  refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at marketmojowi@gmail.com.